Description & Purpose
This job aid highlights five common red flags used in phishing emails, including urgent language, suspicious links, generic greetings, requests for personal information, and spelling or grammar errors. Its purpose is to provide learners with a quick, visual reference they can use to identify potential phishing attempts and reduce the risk of security breaches.

Connection to Related eLearning
This job aid supports the Phish or Legit? Spotting Suspicious Emails Before It’s Too Late eLearning module, where learners practice identifying phishing attempts through scenarios and knowledge checks. While the eLearning builds awareness and decision-making skills, this job aid reinforces key indicators for real-world application.
➡️ View the related eLearning sample here: [Link to eLearning sample]

Why This Modality Was Chosen
A visual, one-page job aid was intentionally selected to support just-in-time learning. Phishing attempts often occur when employees are multitasking or under time pressure, making lengthy training impractical in the moment. This concise, graphic-based format allows learners to quickly scan and recognize warning signs without disrupting their workflow, directly supporting the learning objective of improving email threat recognition.

When and Where It’s Used
This job aid is designed for use at the moment of need, such as when employees are reviewing emails at work. It can be embedded within a cybersecurity awareness course, shared digitally via email or intranet, or printed and posted near workstations. By being easily accessible during daily tasks, the job aid increases the likelihood of correct decision-making and reinforces safe email behaviors.

Instructional Value
By pairing scenario-based eLearning with a practical job aid, this solution bridges the gap between learning and performance. Learners gain confidence not only during training, but also when applying these skills in real workplace situations.